It happens to thousands of people each day: for some mysterious reason, their website –maybe a WordPress or Drupal site- has become very slow. The administrative area of the back-office takes many seconds to load (more than 2 seconds starts to be bad), and the whole thing becomes a pain to use. In extreme cases, the whole page could even time-out and return an “unable to serve page” message, which is every webmaster’s nightmare. After contacting your hosting company’s tech support, a technician takes a look at several log files, and returns with the dreaded answer: “I see some slow queries in your MySQL slow query log file, please optimize your application”. Read: “it’s your fault, fix it”. But is your site really causing this? Maybe not. Basic pre-requisites As it is the case with any hosting issue, it’s always best to do whatever is within your power to trace the source of the problem. Keep in mind that most hosting support staff are not there to support your web app, but just make sure that the server runs normally (check your terms). Any hosting company that will officially support your app is definitely worth looking at, because many of the day-to-day problems come from the app
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