In August of 2014, Envato announced a new initiative that would allow sellers on CodeCanyon and ThemeForest to inform buyers whether or not an item is supported. Earlier today, Envato implemented an Item Support Policy for sellers on ThemeForest and CodeCanyon. When browsing items on ThemeForest or CodeCanyon, a blue badge indicates the seller provides support. There’s also a badge and text that informs potential buyers if an item is not supported. According to the policy, buyers automatically receive six months of support from the date of purchase. If you need support for an entire year, you can buy an extension for a nominal upgrade fee. Envato takes 30% and gives 70% of the purchase to authors. The price of a 6-month support extension for a Regular License is calculated as: 37.5% of the item price (30% of the list price) when purchased at the same time as the license; 62.5% of the item price (50% of the list price) when purchased during the support period; and 87.5% of the item price (70% of the list price) when purchased after the support period has ended. Andrew Freeman, product manager for Envato, says the changes provide a standardized definition of support, “Buyers will know
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