Over the years, with a lot of resources being put into core, the WordPress.org network of sites has been interated upon without much structural or art direction. As we take on efforts of documenting and creating more polished and art directed design foundations for the WordPress project as a whole, the .org sites need to get some love as well. The first step is understanding what can be improved, what the real pain points are. So I conducted a survey a few months ago to better understand how contributors and other community members interact with WordPress.org sites. The survey was sent to a select group of people – project leads, team reps, highly active community members, etc. The sampling was small (32 participants) and so the survey had a lot of open-ended questions, allowing the participants to write their thoughts freely, revealing the biggest pain-points. The survey was divided into sections for better understanding of the usage of the several parts of the website. This survey will help us get a better idea of the direction we need to go on a long-term plan to make improvements to WordPress.org, building a more solid and thought-out foundation so the community can grow and thrive
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